Shipping and Delivery

Policy

Prices displayed DO NOT include shipping. Applicable shipping charges will applied to the final invoice.

Same Day Shipping

T&G Chemical & Supply Co ships 100% of all in-stock orders received by 3:00 pm on the same day.

Minimum Orders

Orders under $50.00 may be subject to a surcharge.

Returns

In the event that you are dissatisfied with anything you purchase from us, excluding special orders, simply return the item for a full credit, replacement or refund within 10 days of receipt! There's no hassle, no worrying about getting a credit. However, in order for us to receive credit from our vendors, we must have all such items returned within 10 days of purchase. When returning equipment, items must be in new condition and returned in their original packaging. New equipment should be tested for a few minutes in a controlled environment before normal use. We reserve the right to deny warranty claims on equipment not returned in original condition and/or original packaging.

Damage in Shipment

All claims for material damaged in shipment must be reported to the delivering driver. Please retain the original carton as it is often needed as part of a claim settlement.

Shortage of Merchandise

Should you receive an order that shows an item shipped, but the item(s) are not in the box, please notify us immediately or in as timely a manner as possible.